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With over 15 years of experience managing interactions and delivering exceptional user experiences, our restless and forward-thinking vision pushed us to go even further.

QuantiCX, the intelligence powerhouse of IconiCX, transforms over one million daily interactions into real-time, actionable insight—enabling businesses to unlock deeper customer value, enhance performance, and lead confidently in a data-driven economy.

What if debt recovery no longer had to be complicated, exhausting, and frustrating?That was our vision when we set out to break away from traditional collection services and evolve toward a more innovative model. We knew the industry needed a profound change—one that placed people at the center and leveraged the power of technology to transform the debt recovery experience.

For over 30 years, we have transformed every call, every message, every interaction into an opportunity to change people’s lives and shape the future of businesses. In a world where connection seems to be lost in the coldness of technology, building that bridge is now more important than ever.

Medicx was not born from a simple idea, but from a reality we all know too well: the frustration and uncertainty we feel when trying to manage our own health or that of our loved ones.